These Terms and Conditions
govern the relationship between you, the passenger, and us,
ATB Holidays Inc. (Hereinafter, ATB HOLIDAYS).
By booking a trip, you agree to be bound by these Terms and
Conditions.
These terms affect your rights to sue, governing law, forum,
and jurisdiction; please be sure to carefully read these terms
and make sure you understand your rights and obligations and
our rights and obligations.
1)RESERVATIONS & PAYMENTS
Tour Deposit: A deposit of 30% per person is required to secure
your reservation. To secure reservations on a trip departing
within 45 days, a full payment is required by credit card
at the time of booking.
For all tours, final payment must be received
in full by ATB HOLIDAYS at least 45 days prior to departure,
unless otherwise stated. Reservations will be cancelled if
final payment is not received by the due date and cancellation
charges will apply.
2)CHANGES ON THE ITINERARY
For changes made to your reservations from 30 to 10 days prior to departure, that affect arrival city, program extensions, room categories and/or passport name changes, a $100 per-change in administrative fees apply. Changes to departure date or destination from 9-4 days prior to departure may incur cancellation fees.
We regret that we cannot accept changes to
reservations within 4 days of departure. All changes are subject
to availability and cannot be guaranteed.
3)CANCELLATIONS & REFUNDS
If you must cancel your trip, you must do so in writing.
Cancellation refunds will be calculated as of the date we
receive your written cancellation. All payments for travel
services not provided to the passenger shall be refunded in
accordance with these Terms and Conditions and in accordance
with ATB HOLIDAYS cancellation policy.
Administrative Fee: There is a non-refundable
fee of 10% of total amount of the tour package per person.
This low fee reflects only our costs of administering a reservation,
and is not intended to be punitive in any way. We realize
the majority of those who cancel their reservations do so
out of necessity. Refunds will be processed 10 days after
our receipt of your written cancellation and travel documents.
Please note that if you cancel 7 days or less prior prior
to the scheduled date of departure, you will not receive any
refund.
4-A)CANCELLATION CHARGES FOR LAND
PACKAGES:
Unless otherwise stated in the contract, for all
cancellations we will refund the cost of your trip less the
following per-person charges.
Charges shown include the 10% administrative fee.
Prior to departure: Charge
60 days or more: 10% of selling price (Administrative Fee)
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price
4-B)CANCELLATION CHARGES FOR CRUISE
PACKAGES:
Prior to departure: Charge
45 days or more: 10% of selling price (Administrative Fee)
45-31 days: 30% of selling price
30-15 days: 50% of selling price
14-8 days: 75% of selling price.
7-0 days: 100% of selling price
5)RESPONSIBILITY OF ATB HOLIDAYS:
The responsibility of ATB HOLIDAYS INC. and its affiliated
companies is strictly limited. As a tour operator, ATB HOLIDAYS
organizes, promotes, and sells tour programs consisting of
certain travel services, including surface, air, and water
transportation, sightseeing excursions, and cruise/hotel accommodations
that ATB HOLIDAYS purchases or reserves from various suppliers
(collectively, Suppliers). ATB HOLIDAYS does not own or
operate any of these Suppliers. The Suppliers providing travel
services for ATB HOLIDAYS tour programs are independent contractors,
and are not agents or employees of ATB HOLIDAYS. As such,
ATB HOLIDAYS is not responsible for any changes made to the itinerary, negligent or willful act or failure to act of any supplier or of any third party.
Some tours include visits to shops and merchants. ATB HOLIDAYS
is not responsible for any purchases you make during your
trip, whether that merchant is part of the scheduled itinerary
or not. By utilizing the travel services of the Suppliers,
you agree that you will look to such Suppliers for any accident,
injury, property damage, or personal loss to you or to those
traveling with you, and that neither ATB HOLIDAYS nor any
representative of ATB HOLIDAYS shall be liable.
Without limitation, ATB HOLIDAYS is not responsible
for any injury, loss, or damage to person or property, death,
delay, or inconvenience in connection with the provision of,
or failure to provide, any goods or services occasioned by
or resulting frombut not limited toacts of God or force
majeure, acts of war or civil unrest, insurrection or revolt,
strikes or other labor activities, criminal or terrorist activities
of any kind, overbooking or downgrading of accommodations,
mechanical or other failure of airplanes of other means of
transportation or for the failure of any transportation mechanism
to arrive or depart on time, sanitation problems, lack of
medical care, or for any other cause beyond the direct control
of ATB HOLIDAYS.
ATB HOLIDAYS reserves the right to correct
promotional or pricing errors at any time, or to increase
the program price in the event of cost increases due to changes
in cruise fares, currency fluctuations, park fee increases,
taxes, or fuel surcharges. ATB HOLIDAYS reserves the right
to decline to accept or retain any person as a member of any
tour or to cancel or alter the tour without notice, in which
event your sole remedy shall be a prorated refund for any
unused portion of the trip. Hotels and other accommodations
are subject to change.
ATB HOLIDAYS reserves the right to change
the departure date of any trip, as well as cancel any trip
or extension that does not reach a minimal level of participation.
If ATB HOLIDAYS changes a departure date to another departure
date that departs within 14 days from the original departure,
cancellation penalties as described in this document still
apply should you subsequently decide to cancel. If ATB HOLIDAYS
cancels any optional extension for which you are booked, cancellation
penalties as described in this document still apply should
you subsequently decide to cancel the base (main) portion
of your trip.
6)MEDICAL ISSUES:
You must advise us in writing, at or prior to booking,
of any physical, emotional or mental condition which may require
professional attention during the trip or may require the
use of special equipment. If you fail to disclose any such
conditions, ATB HOLIDAYS may refuse to allow you to take the
trip and you will forfeit the trip cost; and in such event
we shall have no liability, financial or otherwise.
We cannot accommodate women past their sixth
month of pregnancy. If you require a wheelchair, you must
provide your own small, collapsible wheelchair. Certain features,
and certain trips, are not wheelchair-accessible. We cannot
guarantee any wheelchair assistance or accessibility in international
destinations. ATB HOLIDAYS reserves the right to decline any
trip participant whose condition, in our opinion, may affect
the health, safety or enjoyment of other participants.
ATB HOLIDAYS is not responsible for the costs
of any medical treatment you may require during the trip.
Under no circumstances is ATB HOLIDAYS responsible for the
quality of medical care, or lack thereof, you may receive
while on the trip.
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